Appriss’ “Get to Know Your Customers” Series
1st Quarter Spotlight:
california VINE Program Manager Carmen Green
“Get to Know Your Customers Day” is observed on the third Thursday of each quarter. Appriss likes to use these days as opportunities to learn a little bit more about our customers, and to help show what makes them so special.
Appriss’ flagship solution, VINE (Victim Information and Notification Everyday) is the nation’s leading automated victim notification system. Simply, victims and concerned citizens can register, via VINE, and be notified when an offender is released from custody. VINE is used across 48 states, providing millions of Americans the peace of mind they deserve.
In each state, there is at least one designated VINE Program Manager. The Program Manager is typically an employee of the entity or agency that holds the VINE contract in that location, and serves as the liaison between Appriss and their community. They are the main point of contact for all VINE-related questions, concerns, or needs that citizens may have, and are responsible for ensuring their community is knowledgeable about the VINE services available to them.
Program Managers are imperative to the success of VINE—as they provide Appriss invaluable feedback and suggestions “from the field,” so that we can be confident the service offers a streamlined, user-friendly experience and continues to be a trusted safety net for victims.
Our VINE Program Manager in the Golden State is Ms. Carmen Green. Let’s get to know her a little better…
Name: Carmen Green
State/Title: California VINE Program Manager | Executive Director, California State Sheriffs’ Association
What drew you to your role as Program Manager? The California State Sheriffs’ Association applied for and was awarded a grant that would fund the VINE service in California in 2007. The more I learned about VINE, the more my passion evolved into helping victims and ensuring that this program was available for them, statewide.
What keeps you here? Assisting victims and assuring them this information is completely confidential.
What is the best part of your job? Being able to help other people.
What does VINE mean to your state? The safety of victims and ending domestic violence.
Where did you grow up? Woodbridge, CA
What are your hobbies? Spending time with my family.
Where is your favorite place to travel? Usually, weekend trips to the Bay Area.
What is your dream vacation? Turks and Caicos with my husband…can’t wait!
Favorite food? Pasta, pasta, and more pasta…
Favorite sports team? Oakland A’s
Favorite color? Black
Favorite holiday? Christmas
Why? I get to enjoy family time and express the love during the holidays.
What books are you reading? Tom Patterson
What TV shows do you watch? Every crime show you can think of…Criminal Minds, Blue Bloods, etc.
Do you have any pets? Yes, we rescued a Wild Hair Terrier named Brodie; I just love him!
Favorite quote? “Do the right thing even when no one is looking.”
What is interesting about you that most people don’t know? I survived living in an abusive relationship for over 13 years. I was a victim, myself, and got the courage to leave him. Now, I am married again to someone who treats me so special, he is truly my best friend.
That wraps it up for this quarter’s “Get to Know Your Customers Day” spotlight. We have enjoyed learning and sharing a little more about what makes Carmen such an outstanding partner in California. Thank you, Carmen! We appreciate all of your hard work and dedication to Californians who rely on VINE!