Appriss’ “Get to Know Your Customers” Series

3rd Quarter Spotlight:

Missouri Program Manager Rhonda Wilson

“Get to Know Your Customers Day” is observed on the third Thursday of each quarter. Appriss would like to take this opportunity to learn a little bit more about our customers, and to spotlight just how wonderful they are.

Appriss’ flagship solution, VINE (Victim Information and Notification Everyday) is the nation’s leading automated victim notification system. Simply, victims and concerned citizens can register, via VINE, and be notified when an offender is released from custody. VINE is used across 48 states, providing millions of Americans the peace of mind they deserve.

In each state, there is at least one designated VINE Program Manager. The Program Manager is typically an employee of the entity or agency that holds the VINE contract in that location, and serves as the liaison between Appriss and their community. They are the main point of contact for all VINE-related questions, concerns, or needs that citizens may have, and are responsible for ensuring their community is knowledgeable about the VINE services available to them.

Program Managers are imperative to the success of VINE—as they provide Appriss invaluable feedback and suggestions “from the field,” so that we can be confident the service offers a streamlined, user-friendly experience and continues to be a trusted safety net for victims.

Our VINE Program Manager in the great State of Missouri is Ms. Rhonda Wilson. We were excited to get to know Rhonda a little better…

Note: Missouri refers to VINE as “MOVANS,” or Missouri Victim Automated Notification System.

Name:  Rhonda Kay Wilson

State/Title: Missouri/MOVANS Coordinator

Professional Background: Let’s start back at the beginning…

I graduated from Missouri’s Metro Business College in 1995 with a Specialized Associates Degree in Computer Operator/Information Processing. Several jobs later, I landed a position as a State of Missouri employee in the contracting office within the Missouri National Guard.

During the time working for the Missouri National Guard, I also attended Columbia College. In 2009, I graduated, earning bachelor’s degrees in Business Management and Human Resource Management. I was then offered a position with the University of Missouri as a Project Manager of its Small Business Transportation Resource Center.

Several years later, I embarked on a new chapter in life and became a dispatcher for the Missouri Capitol Police. I enjoyed that position for over 2 years; however, when the position for the MOVANS Coordinator became available, I jumped at the chance to apply. I have been blessed to be in this position for almost a year, and I continue to learn each day. This position has given me the ability to grow personally and professionally each day.

What drew you to your role as Program Manager? I was excited to learn more about the VINE system, and then use my knowledge to help others. I became familiar with VINE years ago when I was a contract employee in the child support office. However, the MOVANS Coordinator position was going to offer so much more personal satisfaction and fulfillment, and I was very excited to become a sponge and absorb all the information I could–as fast as I could.

Fur babies, Bear, Snoopy, TJ.

What keeps you here? Having the freedom to travel to all of the different law enforcement agencies and shelters across Missouri providing MOVANS training.

What is the best part of your job? The best part of my job is helping victims register for notifications.

The hardest? Hearing victims’ stories and the struggles they have endured. I remind each and every one that they are survivors and to never forget it.

What does VINE mean to your state? VINE means protection, information, and empowerment. Victims deserve to know where their offenders are located. It gives them such a crucial sense of peace, knowing that they have this level of safety information. I am so thankful that we are able to provide this service to such an important population.

Where did you grow up? I grew up in a small town named Moberly, Missouri; 60 miles north of Jefferson City. Population approximately 11,000, and home of the Spartans! During my high school years, I was a cheerleader and a pitcher for our softball team. I started college classes 10 days after my high school graduation at Metro Business College and have lived in the Jefferson City area ever since.

What are your hobbies? My new(ish) job has opened my eyes to a new hobby….audio books. They make my driving time go by much faster. During my downtime at home, I have been known to play games on my smart phone and binge watch TV series on Netflix.

Where is your favorite place to travel? I am not one who likes to sit in a vehicle for long distances, so my traveling is limited to flying—and flying is not exactly cheap. So I do not travel a whole lot. But if I could go on an all-expenses paid vacation, I would pick Lake Tahoe or an Alaskan cruise.

Favorite food?  Love, love, love anything pasta…and…shrimp cocktail.

Wilson’s “fur baby,” Ella Blue.

Favorite sports team?  I am not a huge sports fan, but I was raised “Go Chiefs!” “Go Royals” and “M-I-Z!” “Z-O-U!”

Favorite color?  My favorite color is purple. And if it contains glitter and/or bling….BONUS!!

Favorite holiday?  I enjoy any holiday I get to relax and spend time with my family and fur babies.

What books are you reading? Currently I am in the middle of “The Witch’s Rebels Series” by Sarah Piper. I enjoy listening to Sci-Fi & Fantasy books.

What TV shows do you watch? I am somewhat of a reality TV-aholic. I watch Texicanas, Vanderpump Rules, Real Housewives of Beverly Hills, The Challenge, Catfish, and many others; however, I also watch what some may call “regular” TV such as The Blacklist, The Spanish Princess, and the one that is guaranteed to make me literally laugh out loud: Ridiculousness.

Do you have any pets? My fur babies are Bear, 80-pound, 11-year-old, mutt, who is everyone’s new best friend; Snoopy, a 25-pound, 9-year-old, blonde cocker spaniel, who makes sure everyone notices him; Ella Blue, a 60-pound, 7-year-old, basset hound mix, who just wants her belly rubbed….all. day. long; and TJ, a 13-pound, 8-year-old, grey cat, who loves being part of the dog pack.

What is interesting about you that most people don’t know?

Wilson and country music superstar, Billy Currington.

For over 25 years each, my aunt and uncle worked for one of the many different Orscheln companies in Moberly, Missouri. Every September, the Orscheln family would host a “Fall Party” for all of the employees of all the companies. Each employee could invite one guest. My aunt and uncle were on the committee that would put the party together, and each committee member and their guest would get to attend a meet-and-greet with that years’ musical entertainment. I was fortunate enough to attend the Fall Party on many occasions and mingle with famous country music artists such as Martina McBride, Dylan Scott, Sam Hunt, Old Dominion, Billy Currington, Sarah Evans, Sawyer Brown, and on more than one occasion—LoCash!

 

That wraps it up for this quarter’s “Get to Know Your Customers Day” spotlight. We have enjoyed learning and sharing a little more about what makes Rhonda such an outstanding partner in Missouri. Thank you, Rhonda! We appreciate all of your hard work and dedication to Missourians who rely on VINE!

 

learn more about appriss and its vine solution

Kate Chmielewski, Communications Manager

Author

Kate Chmielewski, Communications Manager

Kate Chmielewski is the Communications Manager at Appriss Safety and takes great pride in spreading Appriss’ mission of ‘Knowledge for Good’ to the public. Kate has spent her career-to-date in various communications-based roles in both the financial and software development spaces, sharpening this industry-transcendent skill set each step of the way. While championing Appriss Safety and narrating the power of its solutions are her primary job functions by day, Kate also enjoys spending time with her husband and their toddlers in and around the Chicagoland region.

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