Product Training
Maximize your productivity and performance with specialized training from Appriss Safety
Educating for Customer Success
The Appriss Public Safety training team is dedicated to ensuring customers understand how to effectively utilize our software solutions.
We inform and educate law enforcement, criminal justice professionals, victim service providers, entitlement program managers, corporate security officers, and the general public on how to use our solutions effectively.
We offer a variety of training options to meet the unique needs and schedules of our diverse customer base. Explore our offerings, and register for an upcoming class today!
FREE TRAINING
We are committed to ensuring our customers understand how to maximize the potential of our solutions to their benefit. We offer free training opportunities, such as webinars and conference presentations on a regular basis.
INTERACTIVE TRAINING
Whether it’s in person or online, our learning specialists focus on interacting with students to provide an engaging learning experience, so that knowledge retention is maximized.
24-HOUR ASSISTANCE
Questions after normal business hours? Our CustomerFirst Center is equipped to answer common product-related questions. Call 1-866-277-7477 anytime, and get the answers you need to accomplish your tasks.
Enhanced VINELink Tutorials
Short guides explaining how to use VINELink on the most recent version of the platform.
| Tutorial | Video | Guide |
| How to Create a VINELink Account | Watch now | Download PDF |
| How to Sign in to a VINELink Account | Watch now | Download PDF |
| How to Reset My VINELink Account Password | Watch now | Download PDF |
| How to Recover My VINELink Account Username | Watch now | Download PDF |
| How to Search for an Offender in VINELink | Watch now | Download PDF |
| How to Get Notified of Offender Custody Status Changes in VINELink | Watch now | Download PDF |
| How to Add an Offender to My Watch List in VINELink | Watch now | Download PDF |
| How to Search for a Defendant Court Case in VINELink | Download PDF | |
| How to Get Notified of Defendant Court Case Status Changes in VINELink | Watch now | Download PDF |
| How to Add a Defendant Court Case to My Watch List in VINELink | Watch now | Download PDF |
| How to Look Up My Registrations in VINELink | Watch now | Download PDF |
| How to Find Service Providers in VINELink | Watch now | Download PDF |
| How to Save a Service Provider to My Account in VINELink | Download PDF | |
| How to Use the I Need Guidance Feature in VINELink | Download PDF | |
| VINE Feature Spotlight: What’s New in VINE? | Watch now | Download PDF |
| VINE Feature Spotlight: What’s a VINELink Account? | Watch now | Download PDF |
Classic VINELink Tutorials
Short videos explaining how to use VINELink on the Classic platform.
State-Specific Video Tutorials
Videos will pertain only to the states listed.
Register for in-person training
Register for a complimentary in-person training class at a location near you. Check back soon for upcoming trainings.
Register for a webinar
Register for a complimentary upcoming or on-demand webinar.
| Date | Title | Location | Format | Register |
| 02/23/2021 | A Link to the Community: Integrating VINE as a Resource | Online | Live | Go now |
| 10/29/2020 | Stalking in the Digital Age: Responding to Victimization | Online | On Demand Webinar | Go now |
| 08/13/2020 | What’s New in VINE? | Online | On Demand Webinar | Go now |
| 05/14/2020 | VINELink Refresh: New Features for VINE Users | Online | On Demand Webinar | Go now |
| 04/16/2020 | In Her Own Words: A Survivor of Stalking Shares Her Story | Online | On Demand Webinar | Go now |